Privacy Policy in line with General Data Protection Regulation Effective from 25thMay 2018.

 

Unfold Ltd is responsible for data provided by visitors to its website, and by its clients.

 

Privacy Policy Pertaining to Visitors to the Unfold Ltd Website 

 

No personal data (name, address, email, telephone number) are collected from visitors to the website. See the cookies policy for other data that may be gathered. 

 

Visitors to the website may voluntarily contact Unfold Ltd via email, phone, text, or social media using the contact information provided. The information provided by those contacting Unfold Ltd will be used to respond to the enquiry accordingly. Contact details may be retained for the purpose of providing further information in the future, unless the enquirer requests them to be deleted.  

 

Privacy Policy Pertaining to Clients of Unfold Ltd

 

The lawful basis on which Unfold Ltd holds client data is that clients give clear consent in writing for Unfold Ltd to process their data for the specific purpose of the work we have agreed to do together. 

 

The policy information provided aims to meet the GDPR standard on being specific, granular, clear, prominent, opt-in, properly documented and easily withdrawn.

 

What personal data Unfold Ltd holds

  • Client name

  • Contact details including email address and phone number

  • Notes made in sessions and between sessions 

  • Any information or documents provided by the client

 

Who Unfold Ltd shares client personal data with

  • No-one

  • An exception may be the coaching supervisor who also works confidentially and only knows clients’ first names

  • If Unfold Ltd becomes aware of any danger of harm, money laundering or terrorist activity they are obliged to breach confidentiality. 

 

How Unfold Ltd maintains records of its data processing 

  • In written form -  notes are stored securely at the Unfold Ltd premises.

  • In electronic form - selected emails are stored on an email system. This is password protected.

  • Records of sessions and payments are stored in accounts on a computer. This is password protected.

  •  Records are kept for up to 6 years.

 

Clients have a right to see the data held, to ask Unfold Ltd to remove the data and to complain to the ICO if you think there is a problem with the way your data is handled. Client rights under the GDPR are:

  • the right to be informed

  • the right of access

  • the right to rectification 

  • the right to erasure

  • the right to restrict processing 

  • the right to data portability 

  • the right to object

  • the right not to be subject to automated decision-making including profiling

 

Unfold Ltd is required to retain a copy of signed consent in their records.

GDPR information is publicly available on the Information Commissioner’s Office website www.ico.org.uk